Tube of gradient light blue-to-white plastic facial cleanser with flip-top cap, printed text and logo — Vichy
Vichy

Normaderm 3-in-1 Exfoliating Cleanser & Mask

Cleanses, exfoliates and mattifies for blemish-prone skin
Available at relaunch
€18 €14 Épargnez 20%
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Taxes incluses. Frais d'expédition calculés lors du passage à la caisse.
Size

Available at relaunch

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The Story

An expertly balanced 3-in-1 treatment that cleanses, exfoliates and acts as a purifying mask. Formulated for sensitive, blemish-prone skin, it refines texture and helps reduce the appearance of pores while maintaining skin comfort. Gentle yet effective, the creamy formula removes excess oil and impurities without irritation, delivering clearer, calmer skin through a considered blend of active and soothing ingredients.

Use morning or evening. As a cleanser, massage onto wet skin and rinse. For exfoliation, use 2–3 times weekly with gentle circular motions. As a mask, apply a thin layer, leave 5–10 minutes, then rinse. Follow with toner and moisturizer suited to your skin.

A creamy base enriched with 25% clays works alongside targeted exfoliating acids to purify and refine pores. Calming agents are included to maintain tolerance for sensitive skin while non-comedogenic components ensure oil control without clogging. The result is complexion clarity with preserved comfort and resilience.

At Ellie Jules, every order is prepared with care to ensure it arrives as beautifully as it was chosen. Enjoy complimentary shipping on orders over €100, with secure, reliable delivery across our full range of jewelry, fragrances, skincare, accessories, and home accents.

Should you wish to return an item, we offer hassle-free 30-day returns on eligible purchases. Our dedicated customer care team is always here to guide you with warmth and discretion, ensuring your experience with Ellie Jules is as seamless as the pieces we curate.

About Vichy

Vichy: Pioneers of Dermatological Skincare

Provenance: France

Founded in 1931 in the volcanic region of Vichy, France, VICHY Laboratories harnesses the therapeutic properties of mineral-rich volcanic water, integral to its skincare formulations. The brand's core philosophy revolves around the belief in the power of the natural-origin ingredient, Vichy Volcanic Water, which is rich in 15 essential minerals. This unique component is the foundation of their hero product, the VICHY Mineral 89 Serum. This serum has become emblematic of the brand's commitment to providing skincare solutions that strengthen skin against external and internal aggressors. VICHY's approach to skincare emphasizes scientific rigor and dermatological safety, making it a trusted name in the beauty industry.

FAQs

No, an account is not required for placing an order. You have the flexibility to order as a guest. Nonetheless, we advise creating an account at the time of checkout. This step offers benefits such as easy tracking of your order history and expedited future checkouts by saving your personal and address details. An account ensures a more efficient shopping experience for your future purchases.

Purchases at Ellie Jules are usually dispatched within 24-48 hours, following full payment clearance. Some orders require manual fraud verification that might take 1-2 business days. Please ensure that you enter the same billing address as your credit card company has on file to minimise potential delays.

We accept a variety of payment methods to make your shopping experience convenient. These include major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are securely processed to ensure your information is protected.

If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and dispatched, it cannot be changed or canceled.

Once your order has been dispatched, you will receive an email with a tracking number and a link to track your package. You can also track your order by logging into your account on our website and viewing your order history.

We offer a 30-day return policy on most items. If you are not completely satisfied with your purchase, you can return it for a full refund, or exchange. Items must be returned in their original condition and packaging. Please visit our Returns & Exchanges page for more details.

Yes, we ship to several countries worldwide. International shipping rates and delivery times vary depending on the destination. Please check our Shipping Information page for more details on the countries we ship to and the associated costs.

You can reach our customer service team through our Contact Us page, by email at contact@elliejules.com, or by live chat. Our team is available to assist you Monday through Friday, from 9 AM to 6 PM.

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